Sky Princess provides high quality SHAMPOO, CONDITIONER and BODY LOTION. You won't need to pack them.

In the event of unexpected travel delays and emergencies, please remember to bring additional prescription medication for at least 2 weeks beyond the length of the cruise. Also bring a list of the names, strengths and dosages of all medications in case refills are required.

Norovirus is a very contagious virus that causes vomiting diarrhea. You can get norovirus from having direct contact with an infected person, consuming contaminated food or water, or touching contaminated surfaces and then putting your unwashed hands in your mouth. There are several measures which have been placed to prevent and contain illnesses on our ships that meet or exceed standards set by the U.S. Centers for Disease Control and Prevention.  The simplest way for you to stay healthy is to frequently and thoroughly wash your hands with soap and water, especially before eating and after using the toilet. You’ll also find hand sanitizers located throughout the ship for your use after washing your hands. If you feel ill during your voyage, please immediately the ship’s medical team.  For more information on Norovirus, visit the CDC’s website.

One of the best things about cruising with Princess is the convenience of being able to charge all your onboard expenses to your stateroom. You will receive your OceanMedallion before you board. Guests will either receive it in the mail or pick it up in the terminal during the check-in process. The Medallion allows you to make TrulyTouchless™ purchases on board and is linked to your personal shipboard account where all purchases are charged. Guests who have a credit card on file for their shipboard account, an authorization hold of $100 is placed on the credit card to ensure validity of the account. While you are on board, your daily charges will be authorized at close of business each day with your card provider. These authorizations can remain on your card for up to 30 days. Due to this, on extended voyages (in excess of 30 days) your credit card on file will need to be settled at or before the 30-day mark as a result of this authorization timing limit. Following this mid-voyage settlement, a new authorization will be placed on your credit card on file and be settled again at the end of your voyage. 3rd party credit cards will not be accepted for charges on board since the cardholder needs to sign for the charges. Card must be valid for the length of the cruise. This information will be kept confidential. Princess Cruises use a “pre-authorization” system to charge credit and debit cards for onboard spend. This is standard hotel practice and places a “hold” on your credit or debit card, although your bank does not actually release any money to us. At the end of your cruise, your onboard spend will be charged in one transaction, and the holds will then be released by your issuing bank. Please note, some banks hold pre-authorized funds for up to 30 days limiting the funds available in your debit or credit account. We strongly recommend you check your bank’s pre-authorization process if you have any concerns about this system. To avoid your bank or credit card company blocking onboard transactions, please alert them of your travel plans ahead of time. An itemized statement will be emailed to you post cruise. By providing your credit card in advance, you are automatically registered for Express Check-Out. There is no need to visit the Guest Services Desk to settle your account. We accept all major credit cards in most currencies. Those paying by traveler's checks or cash will be required to leave a cash deposit with the Guest Services staff at the beginning of the cruise.

The Princess EZpay Cruise Payment Plan allows you to spread out the cost of your cruise with monthly installments and budget your vacation the easy way – with no extra fees! It’s easy to enroll in and easy to use; Princess EZpay simply charges the credit card on file every month until final payment is due – you can set it and forget it.

Charges for obtaining chips and tokens in the casino are limited to $3,000 USD per day, up to a total limit of $21,000 USD per person, per cruise and are only available if you have pre-registered a credit card with the Guest Service Desk for Express Check-Out. Guests requiring extensions to daily or cruises limits should contact our Casino Department on 1-888-772-6697 prior to cruising for further details. Information and application forms for a casino credit line can be found at Ocean Players Club website under 'VIP Services'. The minimum age for gambling on board is 18* years old.

Princess Luggage Valet delivers your bags from your home to your stateroom, and then back home again. The service is offered in partnership with Luggage Forward® in order to make your travel experience easier. No more hauling baggage through the airport, no more long check-in lines or waiting for your luggage to arrive at baggage claim, and no more risk of being held up in lengthy bag inspections at Customs. With Princess Luggage Valet you can enjoy the ultimate in ease and convenience when you travel. Make it a carefree escape with the new Princess Luggage Valet Service. Luggage Valet includes: Worldwide service to and from more than 170 ports All-inclusive rates charged at the time of booking, no hidden fees On-time arrival with a full money-back plus $500 guarantee

If you will require oxygen supplementation during your sailing, please contact our Health Services Team by emailing guestmedical@hagroup.com. You will be asked to send a letter or prescription from your doctor. You will also be required to let us know the type of equipment you will be using and whether you will be bringing your own supplies or if you will be having the equipment delivered to the ship. 

Princess is dedicated to offering the finest cruising experience to our guests with disabilities. Our ships provide a quality of service and a variety of accessible features to make your voyage a relaxing and enjoyable experience. We are working on additional modifications to the fleet as well as our services to further enhance your guest experience. Princess makes every effort to accommodate our guests with disabilities, but you can ensure a successful trip by working with us in advance.  Please contact us or ask your travel consultant to notify us before your voyage of your wheelchair usage, mobility or special needs and/or requests to sail with a service animal as per the legal definition in the Americans with Disabilities Act. All port and country requirements for sailing with an animal including fees, health certificates, immunizations, etc. are determined by that port or country, not the Access Office or Princess Cruises and we have no authority to make exceptions. All requests to sail with a service animal must be vetted and approved by the Access Office prior to sailing. Emotional support animals are not recognized by the Department of Justice as service animals and therefore are not permitted on Princess ships or in our lodges. Please fill out the Mobility Questionnaire (PDF) and return to the Access Office: accessofficeprincess@princesscruises.com or faxed to 661-284-4408 at least 60 days prior to sailing. Please be advised that filling out the Mobility Questionnaire is to ensure that our Access Office can properly assist you with your accessibility and mobility needs. It is not an approval or confirmation of any request, nor does it guarantee being booked into or moved to an accessible cabin. Please ensure that you discuss your cabin needs with your Travel Advisor or our Reservations department. All Princess ships have wheelchair-accessible staterooms, but we highly recommend collapsible wheelchairs, as the widths of the stateroom doors vary. You may bring your own, or you can pre-reserve a wheelchair and have it and other medical equipment delivered to the ship by contacting Special Needs at Sea at 800-513-4515

Pregnant women are not allowed to sail if they are entering the 24th week of their pregnancy by the last day of the cruise.  All pregnant women are required to produce a physician’s letter stating that mother and baby are in good health, fit to travel and the pregnancy is not high risk. The letter must also include the estimated date of delivery (EDD) calculated from both Last Menstrual Period (LMP) and ultrasound (if performed).  Please ensure you have your doctor’s letter with you when you embark. Restrictions or precautions may apply to pregnant guests, during the COVID-19 Pandemic – please review the COVID-19 section.

Get ready for your Princess Cruise with the OceanReady® steps Princess® MedallionClass makes cruising effortless. It all begins with the OceanMedallion™, a quarter-sized device that never needs to be turned on or off. Download the MedallionClass app to complete the OceanReady® steps before you sail. You'll want to complete the following steps to ensure access to the Green Lane in the terminal for faster check-in with less waiting: Order and Customize your Medallion* Personal Info & Travel Docs Security & Profile Photos MedallionPay™ & PIN Code Emergency Information Arrival & Departure Groups Passage Contract & Acceptances/Acknowledgements Health Questionnaire *Currently only available for US residents. Medallion devices will be available for pick up in the terminal, if one was not mailed to you. Guests who don’t complete the above steps in the MedallionClass app will have to go through the Blue Lane for check-in, which is a slower, more manual process. Visit Cruise Personalizer® to book flights and transfers, reserve shore excursions, make spa appointments, and purchase any beverage packages if they are not already included in your booking. Before you leave for your cruise, you can print your luggage tags from Cruise Personalizer. When you enter your personal information and upload your travel documents in the MedallionClass® app make sure your name appears in your OceanReady® Profile exactly as entered in your passport. If the name does not match, it's important you contact your Travel Advisor or the Princess Reservations Department at 1-800-PRINCESS (1-800-774-6237) to correct this information. Also, verify that your passport details and emergency contact information are complete and correct.

Guests are advised not to bring any prohibited items to the ship. Prohibited items will not be allowed or stored on board the vessel with no exceptions. Guests are fully responsible for either storing these items ashore or disposing of them prior to embarkation. The following items will not be allowed on board without a valid lawful reason: All firearms including non-firing weapons. All forms of ammunition, explosive materials and propellants, projectiles of all kinds, cartridges. All imitation or replica weapons including de-commissioned weapons, those not capable of being fired and realistic imitation/toy weapons. Air/Pellet guns or any other variety of projectile firing weapon. All explosives and explosive device components including but not limited to military, civilian and safety devices, detonators, detonation cords, blasting caps, smoke cartridges, grenades, mines, imitation explosives/devices. Fireworks, Flares and Pyrotechnics Knives with a blade over 6.35 cm (2 ½ inches) or ½ inch at widest point. This includes bladed weapons, sharp pointed weapons, daggers, sabers, swords, axes, ice axes, hatchets, straight razors (shaving safety razors are allowed), razor blades not in a cartridge, box cutters, ice picks, meat cleavers and utility knives. Concealed bladed weapons such as belt buckles knives, cane and umbrella knives/swords, pen knives and credit card knives. Recreational Diver’s Knives unless accompanied by other diving/snorkeling equipment and a valid diving ID card/license (must be held in the custody of the Security Officer). Dive knives may be checked out/in by the owner for dive excursions during the cruise. Diver’s spears and spear guns/slings. Ceremonial knives/swords as well as entertainment props are at times permitted with prior notification from the Fleet Security Department (must be held on board in the same manner as dive knives). Flick knives, gravity knives, switchblades or lock knives. Small locking pocket knives with blade lengths less than 6.35 cm (2 ½ inches) and widths ½ inch or less are allowed. Scissors with blades longer than 4 inches. Telescopic or regular truncheons/batons/clubs/coshes/nightsticks/billy clubs/blow pipes/ASPs and or any other item made, adapted or intended for use as an offensive weapon. Archery equipment including crossbows and bolts. Catapults Martial Arts Equipment including flails, throwing stars, nunchakus/nunchucks, kubatons, bostaff, etc. Knuckle Dusters, brass knuckles, or any other item constructed for use as a weapon in hand-to-hand combat. Stun Guns, Tasers or any other electroshock device. Handcuffs Items containing Incapacitating Substances such as gas guns, tear gas sprays, pepper/mace cartridges, phosphorus, acid and other dangerous chemicals that could be used to maim or disable. Flammable Liquids and hazardous chemicals/substances including gasoline/petrol, cooking fuel, acid, spill able batteries (except those in wheelchairs), phosphorous, oil, lighter fluid (common lighters are permitted), methylated spirits, paint thinners, acid, turpentine, spray paint, chlorine, bleach, spray paint and any other dangerous chemicals that could burn, maim, incapacitate or disable. Compressed gas bottles/cylinders including propane tanks and aerosol cans (except for personal care or toiletries in limited quantities). Dive Tanks are not permitted, empty or full. Medical gas bottles are allowed in connection with a certified medical condition but cannot be packed in baggage. Oxygen cylinders must be delivered to the Guest Services Desk and stored in a designated safe area. Oxygen cylinders are not x-rayed. Drones also referred to as Unmanned Aerial Vehicle (UAV) or Remotely Piloted Aerial Vehicle (RPA), and any other remote controlled aerial devices/toys. Any other item made, adapted or intended for use as a weapon. Hookah and Water Hookah Pipes, candles and incense, strike-anywhere matches, clothing irons, heating pads, hot plates, kettles, coffee makers, toasters and other electronic cooking appliances. Alcohol in violation of the company alcohol policy. All illegal drugs, including medications without proper prescriptions. This includes legal intoxicant synthetic or “designer” drugs also known as “Legal Highs” such as Lysergamides, Opioids, Methoxetamine, Synthetic Cannabis, Betel Nuts or Kava (Cava). Medical Marijuana Poisons Noxious Items Baseball bats, hockey sticks, cricket bats, lacrosse sticks, pool cues, ski poles, and skateboards. Emergency Position Indicating Radio Beacons (EPIRB), Ham radios, transformers, lasers, laser pointers, electric extension cords with surge protectors*. Bicycles Tools of trade/hobby including any type of hand or power tool. This includes hammers, drills, drill bits, crow bars, saws, power saws, chef/cooking knives/utensils, tools greater than 7 inches in length such as screwdrivers, wrenches and pliers (unless prior authorization is provided by Corporate Headquarters and strict controls are maintained on board). Surfboards – (Boogie boards no longer than 42 inches in length are allowed). Coolers - only coolers approximately 12 x 12 x 12 in size (holds 6-12 cans of non-alcoholic beverages) are allowed. Guests carrying larger sizes will be directed to return them to their vehicle. If the guest is without a vehicle, the cooler will be destroyed in the same manner as other prohibited items. Exception: if the cooler is larger and contains baby food/formula, kosher food/special diet food or medication - these must be hand-carried. Coolers cannot be accepted as checked baggage. Scooters (only permitted if used for mobility), boats/canoes/kayaks, Segways (only permitted ashore if used for mobility limitations – cannot be used on board the ship), Heely Shoes, Hoverboards/self-balancing scooters. The above list is not exhaustive. The Ship Security Officer and Staff Captain are authorized to make a professional judgment as to the legality of any item, declared, detected or discovered. *Electrical devices such as small fans, power strips, multi plug box outlets/adaptors, and extension cords without surge protectors are allowed on board when used with proper caution. However, if such devices are determined to pose a hazard they will be removed and returned the last day of the cruise prior to disembarkation.